Looking to return or exchange?
Get started by visiting our Return Portal.
All international orders: Please contact us at firstname.lastname@example.org with the order number and styles to be returned.
What is your return policy?
We accept returns on orders placed within the US within 30 days of order fulfillment.
For orders placed November 27, 2020 to Dec 26, 2020, we will accept returns and exchanges within 60 days of order fulfillment.
Please ensure that items are unworn, unwashed, and undamaged. We cannot accept returns or exchanges on bras, panties, briefs, scrunchies, beanies, and most bodysuits. The customer will be responsible for return shipping costs. To start your authorized return, please visit our Return Portal with your order # and the zip code associated with the order.
Los Angeles Apparel is not responsible for lost or misrouted returns.
If your item is returned to us with dirt and debris (i.e. deodorant, excessive pet hair, etc.) that we can not easily clean off, your item will be returned to you and considered final sale and non-returnable.
Can you refund to a different credit/debit card?
Unfortunately, we are not able to refund to a different credit/debit card. If you are requesting to return your order, the refund will be processed back to the original form of payment used to make the purchase.
How soon will I receive my refund for my return?
Please allow 7 business days from the date your return is received for your original form of payment to be credited.
What if my item is damaged, defective, or incorrect?
If you have received a damaged, defective, or incorrect item, contact email@example.com place your order number in the subject line, and attach a photo of the damage/wrong item you received.